Frequently Asked Questions About Hearing Aids

Frequently Asked Questions About Hearing Aids

Here at Alpha Hearing we strive to answer all of your questions in a clear manner.  We're HERE to help you HEAR!

If you have additional questions not listed here, please feel free to give us a call at 770-491-3900


What is a digital hearing aid?

Digital hearing instruments have the most advanced technology available today and allow the most precise prescriptive fitting.  Most of the hearing aids sold today are digital. These powerful instruments contain a tiny custom computer chip and offer the best way to match a hearing loss with the precise amplification needed. Their unique technology can filter the incoming sound into several distinct bands or channels, each of which can be processed independently. Complete flexibility, wireless connectivity, and amazing fine-tuning capability are among the many benefits.

What is the best hearing aid on the market?

This is the single most asked question we get here at Alpha Hearing!  A better question to ask is “What is the best hearing aid for me on the market?”  This is because there is no single “best hearing aid.” out there because there are a ton of factors to consider - your hearing loss, comfort, the way it looks, the types of sounds you experience on a day to day basis, your age & dexterity, and your budget.  This is why it’s important you call and schedule a visit with us.  We’ll give you a comprehensive hearing analysis and test and based on that and all of the concerns listed above, together we can find the best hearing aid for you.

Why has the “Open Fit” style of hearing aid become so popular?

Open fit hearing aids are designed for ease and comfort.  Their discreet size also makes them nearly invisible and they leave the ear canal open - so there’s no “stopped up” feeling.  They have been widely available for over 8 years and next to CICs, they have become AidRight’s biggest selling style. Originally developed to only help high frequency hearing loss, open-fit styles are now even smaller and can fit a wide range of hearing losses.

What are the differences among hearing aid manufacturers?

There is truly very little difference in quality or performance when comparing today’s major brands. While there are more than 20 different hearing aid manufacturers, only about seven companies research and design the digital circuits on the market. We recommend those brands of hearing aids based on proven quality, digital processing and reliability. In every case, our Hearing Consultants and your local AidRight Hearing Professional help in selecting the best hearing aid for your unique hearing loss and personal needs.

I’ve worn hearing aids before, will the cutting-edge features in today’s hearing aids help me hear better?

In the past two years, we have seen tremendous advances in hearing aid technology. This has led to consumer satisfaction rates reaching an all-time high. Most patients want technology to help them hear better when background noise is present, access to automatic program changes, use of remote controls, wireless connectivity via Bluetooth and digital feedback suppression. Previous hearing aid wearers should contact us to set up a free, no obligation appointment to discuss how recent improvements can help them hear even better!

Will my hearing get worse if I wait to buy hearing aids?

For years we have known that aging and noise exposure can take their toll on our ability to hear clearly. This is true whether or not we use hearing aids.

However, new research shows that the ability to make sense of what we hear deteriorates more rapidly if your brain is not stimulated at all frequencies at normal levels.  It’s like that old saying - If you don’t use it, you lose it.  The same thing happens to us if we don’t hear normally - our brain loses  its ability to understand sound over time.  It’s like anything else that’s medical - the longer you go without treatment - the worse it can get.  Unfortunately, we see too many people who make the mistake of waiting to buy hearing aids because they feel their hearing “isn’t bad enough.”  Trust our hearing experts at Alpha to
help in making this important decision.

Can I use Bluetooth devices like my smart phone with my hearing aids?

Yes, some hearing aid manufacturers have integrated Bluetooth and radio technology into their hearing aids.  Some even use mobile apps to control your hearing aids.  If you’re interested in wireless technology with your hearing aids, contact your local Alpha Hearing Clinic at 770-491-3900 to discuss your options.

How much do hearing aids cost?

Hearing aids have a very wide price range and almost 90 percent of people are fit with two devices. Pricing depends on the style and technology level recommended for an individual’s hearing loss and lifestyle needs. This is determined after a hearing test is completed. For specific pricing information, please click here.

When purchasing hearing aids at Alpha, you can be assured of
paying the lowest prices for the best hearing aids. Our pricing includes
hearing testing, consultations, fitting, adjustments, and service on the
life of the hearing aids, which is generally 4 to 7 years.

I see tons of hearing aid advertisements in the
newspaper for “thousands of dollars off hearing
aids”, or “25 people wanted for a study,” and “buy one get one free.”  Are these legit?

We see these same ads in the local paper and realize that they are confusing and misleading.  These ads beg the questions: “Thousands of dollars off what price?” and “why are you doing a study now? Shouldn’t this have been done before the devices cam to the market?”  Also, do you really believe that any manufacturer provides a “free” hearing aid?  Here at AidRight, we do not believe in misleading marketing schemes to gain your interest.  Our goal is to help  you make a smart buying decision that is easy and worry-free.

Can I really save money on hearing aids through AidRight Hearing Centers?

Yes!  Not only will you save money, but you will also be working with some of the industry’s top-rated experts who give you personalized care.  We’re family-owned here at Alpha - Let our family help your family hear better starting today.

Everyone who contacts us receives personalized attention and guidance from one of our highly skilled Hearing Consultants.  Each consultant stays with you throughout the entire process - providing a level of service that isn’t found here in the metro area.

Our local clinics provide everything from testing, to fitting, to follow-up care and service at a convenient location.  When this is combined with the wide selection of manufacturers that we offer, Alpha provides a comprehensive package for anyone researching and buying hearing aids.

How do I arrange an appointment at a local clinic near me?

Arranging an appointment at one of our clinics is easy and only takes a few short minutes.  After we ask a few simple questions to learn more about your hearing needs, we will arrange an appointment that works for your schedule.  You can start the process by just calling 770-491-3900

Can you work with me if I’m calling on behalf of a family member needing HELP?

Every day Alpha helps countless family members and our Hearing Consultants are trained to work with family members in making all the necessary arrangements for a successful hearing aid experience.  Some of our best testimonials come as a result of a family member calling Alpha.  Hearing loss affects everyone in the family, not just the person who has the hearing loss.

Can I talk with an on-staff Audiologists or Specialist if I have questions?

Absolutely - Alpha has Specialists available by phone or in person five days a week, Monday through Friday from 9am to 5pm.  If you call outside those times, please leave us a message and we’ll return your call the next business  day.

Do I have a choice of hearing aid brands with AidRight?

Yes!  Unlike most clinics which only offer one brand, we offer more than a dozen different brands.  One size doesn’t fit all - and one brand can’t fit all of the different types of hearing loss.  This is why we carry so many different hearing aids - we want the absolute best for you!

Some of the major brands we carry are:  Audibel, Phonak, Starkey, ReSound, MicroTech, Siemens, Unitron, Oticon, Widex, Sonic Innovations, Rexton, and many others.

What’s included in the cost of hearing aids when I purchase through AidRight?

We include the hearing aids, batteries for the trial period, a repair warranty between 1 and 3 years, a loss/theft/damage warranty between 1 and 3 years, a 30 day trial period with a 100% money back guarantee, all fitting and dispensing fees and free service for the life of the hearing aids. There are absolutely no hidden costs.

Do The Newer Hearing Aids Stop Backgrond Noise?

While hearing aid technology has advanced tremendously in the area of background noise - no hearing aid stops all background noise completely and nothing will be like your original hearing.  This is because background noise is part of life and complicated.  People with normal hearing can even struggle to hear clearly in some situations.  However, if you are currently wearing hearing aids that are over 3 years old, you may benefit from some of the newer technology when it comes to background noise and other issues.   This is one of great things about working with Alpha Hearing Clinics because you get to try new hearing aids at no risk.

What should I expect from the hearing test?

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What kind of payment options to you offer?

One of our goals here is to make hearing care more affordable and
paying for it easier.  We accept payment by check, cash, credit cards,
and offer payment plans.  Payment plans include 12 months
interest-free with a low minimum monthly payment.  Financing is
also available for up to 5 years a very low fixed rate.  It only takes a few minutes to see if you qualify - we can do this in person or by phone.

What happens if I am not happy with my hearing aids?

As part of our promise to you, we offer a 30 day trial period with a 100% money back guarantee so there are plenty of opportunities to work with us to see if a particular hearing aid is right.  If, for any reason, you are unhappy we typically recommend trying a different model or make - and you will get another 30 day trial period.  If you choose, however, to return them, Alpha will refund you 100%, no questions asked. 

Most local companies charge a return or restocking fee - we don’t!